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  "Questions Patients
  Need to Ask" edited by
  David Shulkin, M.D.

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• Managed Care Strategies
• Outcomes Assessment
• Quality Management
• Medical Staff Organizational Structures
• Integrated Healthcare Strategies
• Strategic Planning and Change Management
• Information System and Technology Assessment
• Clinical Resource Management
• Error Reduction
• Health and Disease Management
• Protocols and Guidelines Implementation
• Patient/Physician Satisfaction Improvement
• Contracting and Negotiations
• Corporate and Administrative Organizational structures
• Credentialing
• Faculty Practice Plans
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• Risk Management